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The player from Argentina had reported that their account at CryptoLeo Casino was abruptly closed and their balance nullified. Despite having reached out to customer support, they had received no explanation. The player had demanded a detailed statement and the return of their account balance, which was 6,500 at the time of closure.
The player from Denmark is questioning the number of personal documents which are required for the KYC verification. After specifying what was the issue with the verification, the player eventually received her winnings and the complaint is resolved.
You should always make sure that you meet all regulatory requirements before playing in any selected casino.
Безопасные транзакции: использует шифрование для обеспечения безопасных транзакций.
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Despite having provided several approved documents, the player had struggled to obtain the specific document requested by the casino. After our intervention, the player's account had been successfully verified by the casino.
The casino then confirmed that the withdrawal of the disputed amount had been processed and paid, and the player confirmed receipt of the funds. However, the player reported that their account was subsequently limited for betting and blocked by the casino.
We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.
Вся обувьБотинкиВысокие ботинкиДезертыМартинсы как и др.Низкие ботинкиТимберленды и др.Трекинговые ботинкиЧелсиДомашняя обувьКроссовки вдобавок кедыБутсыБутсыЗальные бутсыКедыВысокие кедыНизкие кедыКроссовкиВысокие кроссовкиНизкие кроссовкиМокасины также топсайдерыМокасиныТопсайдерыРезиновая обувьГалошиДжиббитсыСабоСандалииСланцыСандалииСапоги ВаленкиДутики вдобавок луноходыСапогиУгги в свой черед унтыСлипоныТуфлиДербиЛоферыМонкиОксфордыУход в угоду обувьюШнуркиЭспадрильи
The player from Poland had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings hadn't been received at that time. The player's account was blocked and withdrawals were rejected 9 days after the withdrawal request. After the player submitted a complaint, the casino unblocked the account and allowed partial withdrawal, but the player claimed that there was still an outstanding balance.
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at PinoCasino.
The player from Finland had experienced a sudden account closure while gaming on Octocasino and was unsure if it was connected to a previously self-imposed gambling ban. She had requested a refund of the remaining 7 euros in her ссылка account, but also believed the circumstances warranted a return of her full 70 euro deposit.